FAQs

Shipping:

Everything is handmade and created in batches.

We ship within two business days of a launch, and every order will receive tracking information. For our first launch, please allow one week to assure everything is properly packaged and shipped.

Care:

The earrings are made of clay and light on the ears. Clay is very durable but should not be bent or it could snap.

Do not wear in water. If anything gets on the earrings, clean with a damp cloth and small amount of acetone.

Store in a clean dry place and avoid direct sunlight.

Returns:

We gladly accept returns and exchanges. Simply contact us within 14 days of delivery at the email address below and ship items back within 30 days of delivery.

If you have any questions or problems with your piece, please send an email at cheerfulclaybyshelby@gmail.com  

Handmade Pieces:

Due to the handmade nature of clay (each piece is individually cut), please allow for slight variations to your piece from the photos.